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Need some help? Our dedicated team of hosting experts is standing by, ready to help via Live Chat. Whether you’re just starting out or there’s an issue that needs fixing, we’re here for all your Shared Hosting needs.

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Frequently Asked Questions

How do I build my online presence?

So much of your personal brand is built around your online presence. In fact, everything you do, say, post, comment or share on the Internet represents your brand. With our Website Builder and other tools offered in our Shared Hosting plans, building your brand online is easy.

What is Shared Hosting?

hared Hosting is an entry-level type of web hosting where one physical server hosts multiple websites (and often hosts hundreds of users). Since each user gets (“shares”) a section of that individual server where they can host their website files, this keeps costs low. Here users share system resources on-demand, receiving a percentage of databases, disk space, CPU, RAM as well as email and FTP accounts. Other resources include the single MySQL server, Apache server, and mail server. Considered the most cost-effective option, Shared Hosting offers enough resources for any startup, local business, or personal website.

How do I start using my Shared Hosting account?

To turn your new Shared Hosting account into your personal website, simply follow these step-by-step instructions:

What is cPanel?

cPanel is a control panel that acts as a separate account, designed for managing your Shared Hosting service on the server. You’ll be able to build your website with our Website Builder as well as upload and manage files, create email accounts, and check the stats of your sites — all in one place. Your cPanel login details are found in your Welcome Email.

Is MIBS HOST Shared Hosting cloud-based?

No, although all MIBShost Shared Hosting plans are hosted on a Solid-State Drive (SSD), which helps to enhance performance over traditional hard disk drives (HDD). SSDs also contain no moving mechanical parts, offering faster access time and low latency. MIBShost Stellar Business Hosting plans are, however, based on Cloud Storage. Here, traditional physical machines are converted to virtual machines (VM), running on a readily-available VM infrastructure.

What is Cloud Storage?

Designed to handle a variety of hardware and software-stack failures, Cloud Storage reinforces your data with an extra layer of protection by distributing it across various servers. Featuring zero downtime and the highest performance, it provides you with the utmost stability.

What websites can be moved from another hosting provider with MIBS HOST’s free migration service?

The migration process from another hosting provider to MIBSHOST is completely free of charge and we guarantee fast cPanel-to-cPanel transfers. Manual website migration is also possible, depending on the individual case.

Will Shared Hosting work with my WordPress website?

Yes! With our Softaculous one-click installer you’ll get your WordPress website up and running in no time. Want to know how to start building your WordPress website?

What should I pay attention to when choosing a hosting provider?

Besides the pricing, there are some important criteria to think about when deciding what hosting provider to use. You should look for uptime, server speed, traffic and resource limits, customization opportunities and what type of support they offer. Learn more here.

Should I choose VPS Hosting instead of Shared Hosting?

A VPS gives you access to your own personal server, one that’s split up into several virtual servers with allocated resources (disk space and bandwidth) as well as a pre-installed operating system (OS) of your choice. For website owners looking to grow and scale up, a VPS is highly recommended. If your website is too big for Shared Hosting but too small to benefit from Dedicated Server Hosting, a VPS is the right choice for you.

What is a CDN and how do I use it?

A content delivery network (CDN) is a group of distributed servers around the world to cache (store) and deliver assets (e.g. images and video) to your website visitors faster, no matter their location. In addition to faster website-loading times, a CDN also secures your website, protecting it from DDoS and/or cyber attacks. To take advantage of this web hosting tool, activate CDN by following this easy guide.

Satisfaction Guaranteed

24/7/365 support

Your company is online every minute of every day. Is someone watching to make sure it’s operating properly? And if something goes wrong, who will help? Our 24/7/365 maintenance plan covers this and more.

30 Day Money Back Guarantee

The promotional price is for the first term only and plans renew at the regular rate. Your satisfaction is our top priority and we’re confident you’ll be pleased with our services. Still, if you try us and decide your account does not sufficiently meet your needs, you can cancel within 30 days for a refund as follows.

  • If you cancel within 30 days you receive a full refund on your hosting service only. The money-back guarantee does not apply to most add-on products, such as domains, given the unique nature of their costs.
  • MIBShost does not offer any refunds for cancellations that occur after 30 days.


We offer a 30 days trial period, during which you can evaluate our services at your leisure. There is absolutely no obligation on your part to continue using any of the offered services after the trial period has expired. Once the 30 days trial has concluded, we will contact you and ask if you wish to continue. If you don’t, we will cancel the trial and you will be able to park your domain for later use.